Under supervision, performs routine and non-routine clerical work involving a variety of functions including but not limited to customer service, processing of payments, 

maintaining utility accounts, calculating bills, and maintaining and providing work orders to field operators.

KNOWLEDGE AND ABILITIES:

·   Experience in clerical work and customer service experience.

·    Experience with money handling.

·    Knowledge of Microsoft Office, including but not limited to Word and Excel.

·    Ability to multi-task in fast paced and time-sensitive situations.

·    Knowledge of and ability to comprehend established office routines, practices, and regulations.

·    Ability to organize assigned clerical work and develop effective work methods.

·    Ability to make simple arithmetic calculations and tabulations.

·    Ability to understand, remember, and carry out oral and written directions. 

·    Ability to perform tasks accurately within prescribed time frames.

·    Ability to work effectively with associates, superior officials, and members of the public concerned with the work of the department.

·    Ability to sort, index, file, and pull varied types of materials using an established filing system.

·    Ability to operate and perform routine maintenance on office machines and other equipment. 

·    Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position.  

EXPERIENCE:  

·    One (1) year of experience in clerical work. 

·    Experience in customer service is preferred. 

EXAMPLES OF WORK:

·    Process payments received via mail, in-person, and online in the forms of cash, check, credit, etc.

·    Provide information and customer service in-person, via telephone, and through email. 

·    Perform payment and billing adjustments, error corrections, etc.

·    Print, sort, and prepare utility bills and notices to be mailed to customers. 

·    Receive and process applications and documents and enter necessary data into utility accounts. 

·    Opens, organize, and distributes mail. 

·    Perform keyboarding and typing duties. 

·    Provide assistance to fellow staff.

·    Operate various types of office and mail processing machines such as a keyboard, calculators, computer, printer, etc.

A completed employment application below should be submitted to our office at 

2900 Bayshore Road, Villas, NJ 08251 or sent via email to billing@ltmua.org 

Employment Application