the township of lower
municipal utilities authority
 
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  1. How or Where can I pay my bill?
  2. What are the Hours of operation?
  3. How much does Water and/or Sewer cost?
  4. When are my Water/Sewer Bills due?
  5. How do I add or remove a name from my account?
  6. I own a property that I will be renting out, how do I bill my tenant?
  7. I am Buying/Selling a home in Lower Township, what do I need to do at the MUA?
  8. There is sewage coming up at the vent in my yard! What do I do?
  9. Is there Fluoride in the water?
  10. I need a plumber, who do you recommend?
  11. When will my Leaves get picked up?
  12. When will my Trash and Recyclables be picked up?

 

 
 
1. How or Where can I pay my bill?

We offer several options for bill payment.


By Mail:
Remit payments to:

  LTMUA
2900 Bayshore Road
Villas, NJ 08251



Make checks payable to LTMUA. Please do not send cash.
 
Online:

Pay / View Bill Online - with an echeck, Mastercard or American Express.



In Person:


You can also make your payment in person in our office at:

LTMUA

2900 Bayshore Road
Villas, NJ 08251

M-F 8:00am-4:30pm

with cash, check or money order. Please be advised that we are unable to process credit card payments in our office or take any payments over the phone.


There is also a drop-box receptacle located in our vestibule in which you are able to leave a payment 24 hours a day/ 7 days a week.

Direct Debit:

Sign up for Direct Debit, Click Here to print and fill out your Direct Debit Form, and once processed, your account will be automatically debited for the amount due each quarter.

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2. What are the hours of operation?

Office hours: Monday - Friday  8:00am - 4:30pm

Service hours: Monday - Friday  7:00am - 3:30pm

Personnel is available for water/sewer service emergencies before and after normal business hours and on weekends or holidays.
Please call 609-780-0101 for immediate assistance.


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3. How much does Water and/or Sewer cost?

You can view Water and Sewer rates by clicking on one of the following:

Water Rates
Sewer Rates

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4. When are my Water/Sewer Bills due?

SEWER
:

Your sewer charge is a flat rate and is due quarterly as follows:

January 1: First quarter sewer bills are due.

This bill covers your sewer usage from January 1 to March 31. Penalty is applied on unpaid charges on February 1.

April 1: Second quarter sewer bills are due. This bill covers your sewer usage from April 1 to June 30. Penalty is applied on unpaid charges on May 1.

July 1: Third quarter sewer bills are due. This bill covers your sewer usage from July 1 to September 30. Penalty is applied on unpaid charges on August 1.

October 1: Fourth quarter sewer bills are due. This bill covers your sewer usage from October 1 to December 31. Penalty is applied on unpaid charges on November 1.

WATER:

Your water bill is based on your water usage. Meters are read quarterly to calculate your charges. Water is billed as follows:

February 10: Fourth quarter water bills are mailed. This bill covers your water consumption from October 15 (of the previous year) to January 15 (of the current year). Penalty is applied on unpaid charges on March 10.

May 10: First quarter water bills are mailed. This bill covers your water consumption from January 15 to April 15. Penalty is applied on unpaid charges on June 10.

August 10: Second quarter water bills are mailed. This bill covers your water consumption from April 15 to July 15. Penalty is applied on unpaid charges on September 10.

November 10: Third quarter water bills are mailed. This bill covers your water consumption from July 15 to October 15. Penalty is applied on unpaid charges
 on December 10.

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5. How do I add or remove a name from my account?

The MUA requires written documentation such as a deed, death or marriage certificate in order to make a name change to your account.


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6. I own a property that I will be renting out. How do I bill my tenant?

The Authority will only bill the owner of the property and will only place the account in the name of the deed holder(s) of the property. How you arrange payments of the properties utilities is between you and your tenant.

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7. I am Buying/Selling a home in Lower Township, what do I need to do at the MUA?

Approximately three days prior to the scheduled settlement date, the title company should contact the Authority to request a final water reading for settlement. This reading will be taken on the day of settlement and all final figures for both water and sewer will be calculated and given to the title company. Water is not turned on/off during the settlement process nor is the account closed.  The title company will provide the MUA with the owners information, including billing address.

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8. There is sewage coming up at the vent in my yard! What do I do?


If you should experience a backup of sewage into your home and/or on your lawn, contact the LTMUA immediately at 609-886-7146. The cleanout located on your property near the street will be inspected and/or plunged by the Authority.  The MUA provides one free service call per calendar year. For sewage backups before or after office hours or on weekends or holidays, please call 609-780-0101 for assistance.

Please click here for information on how to help avoid sewer backup.

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9. Is there Fluoride in the water?

No, Fluoride is not added to our water. Ask your dentist or pediatrician if you are concerned about your need for fluoride supplementation.

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10. I need a plumber, who do you recommend?

We are unable to recommend or advise you of local plumbers. We recommend talking to friends and neighbors for their suggestions.

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11.
When will my Leaves get picked up?

Leaf pick-up is the responsibility of the Lower Township Public Works. You can call them at 609.884.0898 or view the schedule on their website @ http://www.townshipoflower.org/departments/publicworks.php

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12.
When will my Trash and Recyclables get picked up?

Trash and Recyclable pick-up is the responsibility of the Lower Township Public Works. You can call them at 609.884.0898 or view the schedule on their website @ http://www.townshipoflower.org/departments/publicworks.php

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The Township of Lower Municipal Utilities Authority - 2900 Bayshore Road, Villas, NJ 08251 // Office: 609-886-7146 // Emergency: 609-780-0101